Meet the Team
Better hearing and a better quality of life can be yours for many years with the help of the right hearing professional. At Victory Hearing, we pride ourselves on developing long-term relationships with our patients. Relationships based on unsurpassed personal service that begins the first time you walk through our doors and continues long after your initial appointment.
Allan Franklin, Au.D., FAAA
Allan Franklin, Au.D., is the owner and clinical director of Victory Hearing & Balance Center. He holds a clinical doctorate in Audiology from the University of Florida, a Master’s in Audiology from the University of Colorado, and a Bachelor’s in communication, sciences, and disorders from the University of Texas. Dr. Franklin is board certified by the American Board of Audiology and a member of the Academy of Doctor’s of Audiology. He is licensed to practice audiology in both the Texas and California.
Dr. Franklin specializes in advanced digital hearing aid fittings and has been published multiple times on the issue. He has advanced training and experience working with all major hearing aid manufacturers. Away from the office he enjoys a variety of outdoor activities, but spending time with his family is the top priority.
Mandy Franklin is our Office Manager for Victory Hearing and Balance. She holds a Master’s in Elementary Education and a Bachelor’s in Human Development. Mandy was born in New York, raised in San Diego but considers Austin her home. Mandy has worked alongside her husband for the past 13 years. Before helping run the family practice she has taught in schools, worked for CPS, worked as a sales manager for a 5 star resort and worked as a camp counselor.
She enjoys exercising, traveling, cooking, trying new wines, reading, bargain shopping, watching movies, and playing with her children Lucas age 10 and Carson age 4.
Patient Care Coordinator
Andrea is our Customer Care Coordinator for Victory Hearing and Balance. She is from Houston, Texas and is a fluent Spanish speaker. Andrea has over 10 years of experience working at the Baylor College of Medicine, Houston.
She is the mother of two wonderful teenagers and enjoys spending time with her family at the lake, running, and eating at great restaurants.