Did you know that you can assist future patients and your health provider at the same time just by providing a brief, honest review online?
Seeing that more and more people depend on online reviews in choosing a healthcare practitioner, simply sharing your experiences can push someone to finally attain the help they require. Furthermore, you can enable your hearing care provider to deal with any concerns that could augment the practice—in turn assuring a positive experience for potential patients.
Are you ready to make a difference in people’s lives? Listed below are four additional reasons you should review your hearing care provider on the web.
1. It’s easy to publish a review online
Numerous hearing care providers have a website with a web page dedicated to reviews, and this is the perfect place to start. Simply navigate to the website, find the review page, and submit a quick review directly on the website—all in less time than it takes to make a cup of coffee.
2. You can help people finally seek the help they need
According to a 2015 BrightLocal survey, 92 percent of consumers now read online reviews, and 80 percent will trust web-based reviews as much as personal suggestions.
This means 8 out of 10 people will consider your review as sincerely as a personal endorsement. So if you had a great experience, posting a positive online review is by far the best way to get the message out, encouraging other people to get the same high quality of care.
3. You can help create a fair picture of the practice
Research indicates that people are substantially more likely to write reviews after a bad experience than after a positive one. This generates a negativity bias that can portray the practice in a bad light.
Nobody is perfect—and no healthcare practice is either. Whether the negative reviews are called for or not, they will likely get posted. And if the positive experiences go unpublished, this will produce a distorted picture. If you believe the practice deserves a good reputation, you can help them out by writing a positive review.
4. You can help your hearing care provider enhance the patient experience
We promote truthful, respectful reviews, without consideration to whether those reviews are positive or negative. But we also feel that seeking to remedy issues privately is the ideal place to start.
If you’ve had a negative experience, it’s almost always best to first contact the practice privately. Often times, the issues can be sorted out whereby both parties are satisfied. However, if the issues were not remedied to your approval, you may feel that your negative experience must be shared.
If that’s the case, in the name of honesty, you may want to submit respectful suggestions that can help the provider enhance the patient experience. This ultimately helps the practice and creates a better experience for potential patients.